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J. Crew Factory

Today's Hours:

10:00 AM - 9:00 PM

Phone Number:

(636) 489-0800

Store Location:

West End of Mall

Where to Park:

Entrance Near Gap Factory Store

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J. Crew Factory store front

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At J.Crew Factory you'll find daily deals on the J.Crew style you love. What you'll never find? Last season's leftovers. All of their fun, easy-to-wear pieces for men, women and kids are designed exclusively for you. Crewcuts Boys & Girls sizes 2-14 offered in-store, baby & some 16s online.


Men's and women's apparel and accessories

Featured Brand Names

J. Crew Factory


Return Policy

Full refund or exchange within 30 days of original purchase. Requests for refund or exchange of merchandise purchased by cash or check must be accompanied by the original receipt. Refunds will be made in the form of the original payment. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt.

Accepted Payment Methods

American Express
Store credit/gift card
Mall gift card

Sales & Offers

Nov 30th - Dec 6th 50%-60% OFF EVERYTHING!


Exclusions apply. See store for details.

The information presented here has been provided to us by the retailer. Please contact the retailer directly to confirm product availability and current sales information.


Sales Associate/Seasonal Posted Oct 12th

Hey crowd pleasers, have we got something special in store for you… Begin with great clothes. Add a quality second to none. Combine in a way that’s purely magical. Fold in a fun + engaging place. Now you’ve got a recipe that exceeds all expectations. Our Sales Associates are our brand ambassadors and at certain times of the year we expand this team to ensure we continue to provide a level of selling + service second to none. It’s busy, it’s action-packed+ it’s a chance for us to get to know each other. Are you up for the challenge?


Let’s begin with the things we value:

Passionate: believes in our brand, loves fashion + shows up with an intuitive feel for what’s right


Customer Hero: is customer-centric + relentless about exceeding expectations


Driven: can grow a business + constantly questions what can be done better


Innovative: can identify + articulate ideas to reinvent + evolve a business


Visionary: is market-aware, forward thinking + global


Leader: fosters collaboration + productivity


Okay, now let’s add role-specific competencies:

Approachable: is easy to talk to: warm, pleasant + gracious, a good listener

Learner: is energized by discovering new things, connects the dots between learning experiences


Drive for Results: achieves objectives successfully, is bottom-line oriented + pushes self + others for results


Team Player: is open to (+ can be influenced by) associate contributions, values diversity + supports inclusion


Composure: is cool under pressure, not knocked off balance by the unexpected, does not show frustration when resisted


So far so good? Great, now on to those necessary requirements:

Diploma - high school or equivalent combo of education + experience

Birthdays - you need to have had at least 18 of these to work for us

Grammar School Basics: we expect you’ve mastered these: a command of reading, writing + speaking with confidence

Flexible: there when needed: weekends, holidays, overnights

Fashion Savvy: turned on by creating head to toe looks that look great + reinforce our brand

Tech Savvy: facile with smartphones, apps + other gizmos

Physical: can lift, carry or move at least 40 lbs./18 kilos + we’re going to max out your fitbit (with lots of walking around)


Got it all? Excellent, let’s chat… sometimes a seasonal gig can turn into something more permanent.


We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

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